Privacy Policy
Introduction
Information We Collect
- Personal Information: Name, email, phone number, billing address
- Payment Information: Credit card details, e-wallet information
- Transaction Data: Purchase history, products purchased
- Usage Data: Device information, IP address, browsing records, analytics data
Use of Information
- Providing and managing requested services
- Processing payments and fulfilling orders
- Communicating about orders and inquiries
- Improving our services and products
- Sending notifications about updates and promotions (with opt-out option)
- Complying with legal obligations
Information Sharing
- Service Providers: We share data with service providers who help us deliver our services
- Payment Partners: For processing financial transactions
- Legal Compliance: We may share information to comply with laws, investigations, and legal proceedings
- We do not sell personal information to third parties for marketing purposes
Data Security
We implement reasonable security measures to protect personal information from unauthorized access or disclosure. These measures include data encryption, firewalls, and restricted employee access.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze site usage. Users can manage cookie preferences through browser settings.
User Rights
In accordance with UAE data protection laws, users have rights including:
- Access to their personal data
- Correction of inaccurate information
- Deletion of data (under certain circumstances)
- Objection to data processing
- Withdrawal of consent
Data Retention Period
We retain personal data as long as necessary to provide our services or as required by law.
Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect information from children without parental consent.
Changes to Privacy Policy
We may update the Privacy Policy from time to time. Users will be notified of material changes via email or platform notifications.
Contact Us
For privacy-related inquiries, please contact us:
- Email: support@yallaplay.shop
- Live Chat Service: Available directly on the platform
Updated on: 10/05/2025
Thank you!