Terms of Use
Terms of Use for YallaPlay
Welcome to YallaPlay, your comprehensive digital platform for game top-ups, digital app recharges, and gift card purchases. By accessing or using this platform, you explicitly agree to comply with all the terms and conditions outlined below. Please read them carefully.
Key Definitions
Platform**: Includes the YallaPlay website ( www.yallaplay.shop), digital applications, and any electronic services provided through the site.
User**: Any individual or entity that visits or uses the platform and its services.
Account**: The personal profile of the user that enables access to the platform’s services.
Services**: Includes recharging digital games, digital applications, and purchasing digital gift cards.
Content**: All materials available on the platform, such as texts, images, logos, and data.
Third Party**: Any independent service or product provider accessible through the platform.
Eligibility for Platform Use
Users must be at least 18 years old or have explicit legal consent from a parent or guardian.
Users must have full legal capacity to enter legally binding contracts.
Users must provide accurate personal information during registration.
Account Creation and Management
Users agree to provide accurate and complete information upon registration.
Users are responsible for maintaining the confidentiality of their account credentials.
Users are fully responsible for all activities associated with their account.
YallaPlay reserves the right to suspend or terminate any account violating these Terms without prior notice.
Provided Digital Services
YallaPlay offers digital services including but not limited to:
Digital game top-ups for popular games such as PUBG Mobile, Yalla Ludo, Bigo Live, etc.
Digital gift cards for application stores and digital services (e.g., Google Play, Apple Store, Netflix, Amazon Prime).
Direct and immediate digital delivery via email, SMS, or user dashboard.
Payment Terms and Financial Transactions
The platform accepts various payment methods: credit/debit cards, digital wallets, and bank transfers.
Product prices are displayed in the user’s local currency based on geographic location.
All payments are final and non-refundable, except as stipulated in the Refund Policy.
Refund and Cancellation Policy
Given the digital nature of our products, all purchases are final.
Refund requests are permissible only if the product was not delivered or if the provided digital code proves invalid.
Refund requests must be submitted within 24 hours of purchase.
Refund requests will be evaluated individually at YallaPlay's discretion.
Privacy and Data Protection Policy
YallaPlay is committed to protecting user data and privacy in accordance with UAE data protection laws.
Data is collected and used solely for service improvement and legal purposes.
For further details, refer to the detailed Privacy Policy available on our site.
Intellectual Property Rights
All content and intellectual property rights related to the platform are exclusively owned by YallaPlay or its licensors.
Copying, modifying, publishing, or using any part of the platform’s content without prior written consent from YallaPlay is strictly prohibited.
Permissible and Prohibited Use
Permissible Use:
Users must use the platform’s services only for personal and legal purposes.
Users must comply with UAE laws while using the platform.
Prohibited Use:
Engaging in any illegal activities, fraud attempts, or abuse of platform services.
Using fraudulent or stolen payment information.
Unauthorized attempts to access platform data or servers.
Limitation of Liability
The platform is not liable for any direct or indirect losses arising from misuse of provided digital products or services.
YallaPlay assumes no responsibility for errors caused by third-party services.
Dispute Resolution and Governing Law
Parties agree to first seek amicable dispute resolution.
If amicable resolution is not possible, disputes will be subject to the jurisdiction of Dubai Courts, United Arab Emirates.
These terms and conditions are governed by the laws of the United Arab Emirates.
Amendments to Terms
YallaPlay reserves the right to modify these terms at any time.
Users will be notified of changes via email or platform notifications.
Continued platform use constitutes acceptance of all new amendments.
Contact Us
For any inquiries or complaints, please contact:
Email: support@yallaplay.shop
Live Chat Service**: Available directly on the platform.
Welcome to YallaPlay, your comprehensive digital platform for game top-ups, digital app recharges, and gift card purchases. By accessing or using this platform, you explicitly agree to comply with all the terms and conditions outlined below. Please read them carefully.
Key Definitions
Platform**: Includes the YallaPlay website ( www.yallaplay.shop), digital applications, and any electronic services provided through the site.
User**: Any individual or entity that visits or uses the platform and its services.
Account**: The personal profile of the user that enables access to the platform’s services.
Services**: Includes recharging digital games, digital applications, and purchasing digital gift cards.
Content**: All materials available on the platform, such as texts, images, logos, and data.
Third Party**: Any independent service or product provider accessible through the platform.
Eligibility for Platform Use
Users must be at least 18 years old or have explicit legal consent from a parent or guardian.
Users must have full legal capacity to enter legally binding contracts.
Users must provide accurate personal information during registration.
Account Creation and Management
Users agree to provide accurate and complete information upon registration.
Users are responsible for maintaining the confidentiality of their account credentials.
Users are fully responsible for all activities associated with their account.
YallaPlay reserves the right to suspend or terminate any account violating these Terms without prior notice.
Provided Digital Services
YallaPlay offers digital services including but not limited to:
Digital game top-ups for popular games such as PUBG Mobile, Yalla Ludo, Bigo Live, etc.
Digital gift cards for application stores and digital services (e.g., Google Play, Apple Store, Netflix, Amazon Prime).
Direct and immediate digital delivery via email, SMS, or user dashboard.
Payment Terms and Financial Transactions
The platform accepts various payment methods: credit/debit cards, digital wallets, and bank transfers.
Product prices are displayed in the user’s local currency based on geographic location.
All payments are final and non-refundable, except as stipulated in the Refund Policy.
Refund and Cancellation Policy
Given the digital nature of our products, all purchases are final.
Refund requests are permissible only if the product was not delivered or if the provided digital code proves invalid.
Refund requests must be submitted within 24 hours of purchase.
Refund requests will be evaluated individually at YallaPlay's discretion.
Privacy and Data Protection Policy
YallaPlay is committed to protecting user data and privacy in accordance with UAE data protection laws.
Data is collected and used solely for service improvement and legal purposes.
For further details, refer to the detailed Privacy Policy available on our site.
Intellectual Property Rights
All content and intellectual property rights related to the platform are exclusively owned by YallaPlay or its licensors.
Copying, modifying, publishing, or using any part of the platform’s content without prior written consent from YallaPlay is strictly prohibited.
Permissible and Prohibited Use
Permissible Use:
Users must use the platform’s services only for personal and legal purposes.
Users must comply with UAE laws while using the platform.
Prohibited Use:
Engaging in any illegal activities, fraud attempts, or abuse of platform services.
Using fraudulent or stolen payment information.
Unauthorized attempts to access platform data or servers.
Limitation of Liability
The platform is not liable for any direct or indirect losses arising from misuse of provided digital products or services.
YallaPlay assumes no responsibility for errors caused by third-party services.
Dispute Resolution and Governing Law
Parties agree to first seek amicable dispute resolution.
If amicable resolution is not possible, disputes will be subject to the jurisdiction of Dubai Courts, United Arab Emirates.
These terms and conditions are governed by the laws of the United Arab Emirates.
Amendments to Terms
YallaPlay reserves the right to modify these terms at any time.
Users will be notified of changes via email or platform notifications.
Continued platform use constitutes acceptance of all new amendments.
Contact Us
For any inquiries or complaints, please contact:
Email: support@yallaplay.shop
Live Chat Service**: Available directly on the platform.
Updated on: 10/05/2025
Thank you!