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AML Policy

Introduction and Commitment



YallaPlay is committed to combating money laundering and complying with applicable laws and regulations in the United Arab Emirates. This policy aims to prevent misuse of our platform while maintaining a seamless user experience for our customers.

Risk-Based Approach



YallaPlay adopts a risk-based approach to anti-money laundering:

We monitor transactions for unusual patterns without imposing predefined restrictions on all customers

We apply additional procedures only when suspicious activity is detected or when transactions exceed certain thresholds

We maintain flexibility in dealing with customers while complying with regulatory requirements

Selective Customer Verification



YallaPlay does not request "Know Your Customer" (KYC) information from all customers, but rather based on:

Transaction value and nature

Frequency and volume of purchases

Specific risk indicators

Relevant legal requirements

Unusual behavior in transaction patterns

Triggers for Additional Measures



We may request additional information in the following cases:

Unusually high-value transactions

Purchase pattern that significantly differs from the user's typical behavior

Transactions from high-risk geographical areas

Potential indicators of fraud or misuse

Transaction Monitoring



YallaPlay uses monitoring systems to identify:

Unusual or suspicious transactions

Purchase patterns that may indicate illegal activity

Attempts to circumvent security controls

Reporting Suspicious Activities



YallaPlay is committed to reporting suspicious transactions to the relevant authorities when necessary in accordance with applicable laws.

Record Keeping



YallaPlay maintains transaction records and relevant data in accordance with legal requirements.

Training and Awareness



YallaPlay employees receive appropriate training to recognize indicators of money laundering and suspicious activities.

Review and Update



This policy is periodically reviewed to ensure its effectiveness and compliance with regulatory developments.

Corrective Measures



In case of suspected illegal activity, YallaPlay reserves the right to:

Request additional information from the customer

Suspend or restrict suspicious transactions

Terminate the relationship with the customer if necessary

Cooperate with relevant authorities

Contact Us



For inquiries related to the anti-money laundering policy, please contact us:

Email: support@yallaplay.shop

Updated on: 10/05/2025

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